A1C Cueto ALWAYS steps in to help me whether she is familiar with the issue at hand or not. She always goes above and beyond to help, and I cannot express how much I appreciate her. In addition, I came into MPF to print some certificates, and the templates were not printing evenly on the paper. A1C Cueto did everything in her power to help me get it right, no matter how long it took. She shows concern and it is quite obvious that she cares. I thought you should know that you have a future leader on your hands.
A1C ANYAEGBUNAM and A1C ELLIS provided first rate phone & in-person customer service, were very patient in resolving the ID card issue, and scheduled a late Friday afternoon appointment and processed me in and out in exceptional time. It is so awesome to experience first-hand from these two airmen that FSS NEVER RESTS! THANK YOU.
“Soto was incredible in assisting my family and I. He took the time to understand our concerns regarding our orders and MSgt Gibson helped Soto complete an amendment in an expeditious manner. Thank you A1C Soto and MSgt Gibson for your incredible efforts!”
A1C Tomlin, personified professionalism and handled my requests to amend and update six errors on my service record regarding awards and decorations expeditiously and accurately. While this may not be of significant mission or operational impact, it is of great importance to the individual service member and a point of pride/morale. I greatly appreciate the dedication and attention to detail and service that A1C Tomlin and the 17 FSS staff personnel have provided during every interaction I have had with them. Thank you.
“SSgt Reece is the perfect customer service representative. He was very
informative and provide top-notch customer service. A1C Mace was very
professional, courteous and made getting an ID card seamless.”